Up a ladder or halfway through a cut, you can't stop for every call. You decide ahead of time which ones get to interrupt you, and we screen the rest.
Saved contacts come first. Add your suppliers, your subs and the homeowners on your current jobs, and their calls ring you at any hour without screening. Priority words come second: when a caller says "emergency" or another of your priority words, we ring you at once, day or night.
A new caller is asked for a name and a reason before your phone rings. Numbers on the spam registry we share across every customer are blocked before that step. Every call we answer counts toward your minutes, so a blocked one still uses a minute.
Let a screened call ring during business hours on Receptionist, and the AI receptionist answers after 12 seconds, asks what the job is, confirms a callback number and asks which days work. On Pro, or for a missed priority call or saved contact on any plan, the caller gets your voicemail.
Each card lists the calls in that trade that can't wait, or the ones to return first, and the words that go with them.
Priority Passthrough lets customers who say one of your selected priority words ring straight through to you, regardless of the time of day. Every account has these priority words: urgent emergency help asap right now today. On this page, Painter also comes with defaults of its own, listed on its card. You can add up to 20 of your own in the dashboard, and the trade defaults stay on.
When a caller says one, the call skips the text question and rings you right away, for up to 40 seconds, in or out of business hours, on every plan.
Add only words that mean a call can't wait. On Receptionist, a missed priority call goes to voicemail instead of the AI receptionist.
Kitchen and bathroom cabinet design, installation, and refacing: custom builds, semi-custom, stock cabinet installs, refacing existing cabinets (new doors and drawer fronts), painting, and built-ins (closets, entertainment centers, mudrooms).
Finish and trim carpentry: crown molding, baseboards, chair rails, wainscoting, door and window casings, custom shelving, mantels, stair rails and balusters, built-ins, and rough framing for additions or remodels.
Residential deck design, build, and repair: pressure-treated wood, cedar, redwood, composite (Trex / TimberTech), and PVC.
Drywall installation, repair, and finishing: hang and tape, patches, hole repair, ceiling repair, water-damage replacement, texture matching (orange peel, knockdown, smooth), and full new-construction or remodel hangs.
Residential and light commercial fence installation and repair: wood (cedar, pine, pressure-treated), vinyl/PVC, chain link, aluminum/iron, composite, and split-rail.
Flooring installation and refinishing: hardwood (solid and engineered), luxury vinyl plank (LVP), laminate, tile, carpet, sheet vinyl, refinishing of existing hardwood (sand and stain), and subfloor repair.
Foundation and structural repair: pier installs (helical, push, slab), wall stabilization, crack injection, basement waterproofing, sump pump installs, crawlspace encapsulation, settlement repair, and house leveling.
Gutter installation, repair, cleaning, and gutter-guard installation: continuous aluminum, steel, copper, and downspouts.
Residential insulation installation and removal: fiberglass batts, blown-in cellulose, blown-in fiberglass, spray foam (open and closed cell), rigid foam board, and radiant barriers.
Masonry and concrete work: brick, block, stone veneer, retaining walls, chimneys, fireplaces, pavers, driveways, patios, foundations, sidewalks, slabs, and decorative concrete (stamped, stained).
Interior and exterior painting: walls, ceilings, trim, doors, cabinets, decks, fences, full exterior, pressure washing prep, drywall patch and prep work, wallpaper removal, and stain work.
Exterior siding installation, repair, and replacement: vinyl, fiber cement (Hardie), wood, engineered wood, metal, and stone veneer.
Stucco installation, repair, and remediation: traditional 3-coat stucco, EIFS (synthetic stucco), one-coat systems, color matching, crack repair, and moisture intrusion remediation.
Tile installation, repair, and regrouting: bathroom and kitchen tile, shower tile and pans, backsplashes, floors, fireplace surrounds, mosaic and accent work.
Residential window replacement and new construction: vinyl, fiberglass, wood, and aluminum windows.
Screening, the shared spam registry and Priority Passthrough run on every plan. The plan decides where a call goes after it passes: to you, to the AI receptionist, or to voicemail.
Screening, the shared spam registry, Priority Passthrough and voicemail with transcripts. A call you miss goes to voicemail. Add up to 4 more people with Team answering. 800 voice minutes a month.
Everything in Pro, plus the AI receptionist 24/7 and recorded calls with transcripts. 1,500 voice minutes and 250 AI minutes a month.
The AI receptionist on Receptionist works from instructions written for the trade you choose.
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