A decade in telecommunications
Eric is a 10-year veteran of the US telecommunications industry. Eight of those years were spent at AT&T, working directly with small business owners on voice, data, mobility, and unified-communications deployments. AT&T built the foundation of his industry knowledge - and gave him a lasting passion for helping small business owners get more out of the technology they pay for.
While at AT&T, Eric was recognized for sustained top performance and operational leadership: a five-time Best of the Best Award winner, seven-time Achievers Club qualifier, AT&T Leadership Development Program graduate, and Subject Matter Expert for Mobility. He led a Call Center support team for three years and piloted internal training programs.
Independent, by design
As an independent technology broker, Eric is no longer aligned with any single carrier or platform. He has the freedom to recommend solutions across every major US carrier and hosted-PBX provider - chosen on fit and value to the client, never on commission alignment. That independence is what makes Synergy Telecom & Medical Systems' guidance trustworthy across real estate, legal, financial services, trades, and beyond.
Why I built VettedCalls
Over the last several years, robocall volume in the United States has reached record highs. As a solopreneur running my own brokerage, I watched it become a daily nuisance - hours lost to spam, real customer calls missed, and a growing concern that carrier "Spam Likely" filters were starting to flag legitimate small-business numbers.
The market response had been clear but incomplete:
- Enterprise business-phone systems offer call screening, but they assume a desk phone, a hosted PBX, or a separate business line.
- Solutions that work on a personal cell phone are rare.
- Solutions that let solopreneurs keep their existing number are rarer still.
VettedCalls was built to close that gap. It was designed from day one for the operator running their entire business from a cell phone - giving back the time lost to spam, restoring a little of the thrill of answering an unknown call (knowing a real person is on the other end), and keeping the simplicity of running everything from one number.
Credentials at a glance
- Founder, VettedCalls (a SynergyCloud product)
- Founder, Synergy Telecom & Medical Systems - independent technology brokerage
- 10+ years in US telecommunications
- 8 years at AT&T - business sales & solutions
- 5× AT&T Best of the Best Award (annual top performer)
- 7× AT&T Achievers Club (sales excellence)
- AT&T Leadership Development Program graduate
- AT&T Subject Matter Expert (SME) for Mobility
- Team Lead supporting Call Center operations (3 years)
- Piloted internal training programs at AT&T
- Independent broker - partnerships with multiple Tier-1 US carriers and hosted-PBX providers
- Specialization: small-business communications strategy, call routing, AI-driven call management
How to reach me
For brokerage and partnership inquiries, or technical conversations about call vetting at scale, email [email protected]. I read every one.
For VettedCalls product support after sign-up, the team is at [email protected].
- Eric