Forward your cell to VettedCalls once and every call comes to us first. We answer in your business name and ask who's calling. Real callers ring you in the Cloud Softphone app, and you hear their name and reason before you're connected. Saved contacts skip the questions.
The setup guide covers 16 carriers, including AT&T, T-Mobile, Verizon, Cricket, Metro, Boost, Google Fi and US Cellular. Your cell keeps its number.
A number you don't know could be a robocall, a warranty pitch, a fake "your Google listing is expiring" call, or the customer you quoted last week calling from a new phone. The screen doesn't tell you which. So you pick up, on a ladder, in a meeting, halfway through a job, and too often it's a recording.
Stop answering and it flips: the call you let ring is the one that mattered, and that customer calls the next name on their list.
It gets worse. The spam label on your screen judges a number, not a person. A customer on a brand-new phone, or a number with little calling history, can show up as Spam Likely, and you let it go like the rest. You never know they tried.
You're losing money from two directions: the spam you answer, and the real customers you don't.
VettedCalls handles both. We pick up before your phone does. We answer in your business name and ask who's calling, and a caller on a new phone gets the same question as everyone else. A number with enough flags on the spam registry we share across every customer is blocked before we ask. Whoever answers and presses 1 or 2 gets through to you.
Every call vetted. Every real call delivered.
Before your phone rings, the caller hears your business name and "Who's calling, and how can we help today?" An AI model reads the answer for a name, a reason, and whether it's a priority call. Then the caller presses 1 or 2 to go on. A robocaller doesn't press anything, so the call ends there.
A caller who stays silent or sounds like spam, then won't press a key, puts a flag on that number. At 10 counted flags it's blocked for every VettedCalls customer, with one account's flags counted once a day at most. Each call from a blocked number restarts its 30 days on the list.
Install the free Cloud Softphone app, tap Activate VettedCalls in our welcome email, allow the permissions it asks for, and dial your carrier's forwarding code once. After that, your cell passes every call to us.
Your cell forwards it to your VettedCalls number and we check it against your lists. Saved contacts and anyone who got through in the last 60 days skip ahead. A number on your spam list, or on the shared registry, hears a goodbye.
Everyone else hears your business name and a question, like "Thanks for calling Smith Plumbing. Who's calling, and how can we help today?" An AI model picks out their name, what they need, and whether it's a priority call.
After they press 1 or 2, the call rings in your app with their number showing. You answer and hear "Sarah, kitchen remodel quote," then a beep, then Sarah. If nobody presses a key, the call ends without ringing you.
If a caller says one of your priority words, like urgent, emergency or asap, or one from your trade's list, the call skips the text question and rings you right away. Day or night, on every plan.
The cheapest VettedCalls plan is $29.99 a month. Here's what one missed real customer can be in your line of work.
| Profession | One missed real call can be |
|---|---|
| Realtor | A buyer ready to see a house, or a seller ready to list |
| Solo attorney | A new client calling about their case |
| Mortgage broker | A loan that closes with another lender |
| Insurance agent | A policy the next agent writes |
| Plumber / HVAC / electrician | An emergency job that goes to whoever picks up |
| Photographer / Trainer / Tutor | One client's lifetime value |
Every plan gets the same screening, the shared spam registry and Priority Passthrough. The plan decides where a real call goes when you don't answer: voicemail on Pro, the AI receptionist on Receptionist. Receptionist is coming soon, and Pro is available now. Cancel any time and keep access through the end of the period you paid for.
| Scenario | Pro $29.99/mo |
Receptionist $99.99/mo Coming soon |
|---|---|---|
| Voice minutes included | 800 | 1,500 |
| AI minutes included | - | 250 |
| Voice overage rate | $0.07/min | $0.07/min |
| AI overage rate | - | $0.25/min |
| App logins | 1, plus up to 4 more with Team answering | 1 |
| Spam call (any time) | Blocked | Blocked |
| In hours, you answer | Connected | Connected |
| In hours, you miss it | Voicemail + text | AI answers |
| After hours, real caller | Rings you, then voicemail | AI answers |
| Priority word (any time) | Rings you | Rings you |
| Saved contacts skip screening | ✓ | ✓ |
| AI takes details, you confirm the time | - | ✓ |
| Call recording & transcripts | - | ✓ |
| Text summary of your calls | Weekly | Daily, 7am |
You pick your trade at signup, and your priority words start with its defaults. See how it works for yours:
Floods, burst pipes, sewage backups. The calls that can't wait for a callback.
See plumber setup →Sparking wires, no power, tripping breakers. Safety calls you can't miss.
See electrician setup →No heat in January, no AC in July. Capacity emergencies, every time.
See HVAC setup →Active leaks, storm damage, insurance claims. Storm season never stops.
See roofer setup →Same-day cleanouts, evictions, estate jobs. Response time is everything.
See junk removal setup →Handymen, locksmiths, landscapers, pest control. One system for all.
Learn more →Pick your plan and enter your business info. After checkout, open our welcome email on your phone and tap Activate VettedCalls.
Secure checkout via Stripe · Cancel any time · 14-day money back
Your welcome email has the Activate VettedCalls button that sets up the Cloud Softphone app.