An AI receptionist for property managers.
Trained on the calls a property manager actually gets — emergencies, common asks, the urgency cues that matter. Never quotes prices. Never books on its own. Captures every real call so a member of your team can follow up.
Start your VettedCalls AI receptionistWhy Property Managers pick VettedCalls
If you run a property manager business, you already know the pattern: an unknown number rings, you decline because most are spam, and the one in ten that was a real customer goes to your competitor instead. Carrier spam filters make it worse — they silently auto-reject calls before your phone even rings. VettedCalls puts a 10-second AI screen between the unknown caller and your phone. The AI captures the caller's name and what they need, recognizes property managers-specific urgency cues, and only forwards real calls to you.
The AI is trained on the calls property managers actually get. It treats "leak", "flooding", "no heat", "no AC", "lockout" and similar phrases as emergencies that escalate to your cell immediately, bypassing any schedule or routing. If a caller mentions "tenant lockout", you ring within seconds — no AI hold, no voicemail.
For non-emergency calls — broken lock / door -- unit not securable, no ac in extreme heat, tenant maintenance request (non-emergency), lease question from current tenant — the AI captures the caller's name, what they need, and (for service calls) the address. It works through 8 fields naturally in conversation, never as a checklist, so when you call back you have full context instead of "someone called, no message." Real property managers report 30–50% fewer missed real-customer calls in the first month.
One firm rule: the AI never quotes prices over the phone — not hourly rates, not minimums, not a "ballpark." Pricing always depends on the specifics, and that conversation belongs with you (or someone on your team), not with a screening AI. The AI politely deflects pricing questions and gathers enough info that your callback is fast and on-target.
Setup takes about 5 minutes. You keep your existing phone number — VettedCalls uses carrier-level conditional forwarding, so contacts ring you directly and unknown callers route to the AI screener first. After signup, you tap an activation file on your phone, grant permissions, dial one short forwarding code, and you're live. Cancel anytime; no contracts; 14-day money-back if it isn't a fit for your property manager business.
What we cover
residential property management -- single-family, multi-family, and small apartment buildings. Tenant placement, lease management, rent collection, maintenance coordination, vendor management, accounting, and owner reporting
Owner services
- Property listing and marketing
- Tenant placement and screening
- Lease drafting and renewal
- Rent collection
- Monthly owner statements
- Maintenance coordination
- Annual property inspections
Tenant services
- Maintenance request handling
- Lease questions and updates
- Move-in / move-out coordination
- Rent payment portal
The calls your AI is ready for
- Tenant lockout EMERGENCY
- Major leak / flooding in unit EMERGENCY
- No heat in winter EMERGENCY
- Fire / smoke / gas leak in unit EMERGENCY (911 first)
- Broken lock / door -- unit not securable priority
- No AC in extreme heat priority
- Tenant maintenance request (non-emergency) standard schedule
- Owner inquiry (new property to manage) priority (lead conversion)
- Prospective tenant (apartment showing inquiry) priority (lead conversion)
- Lease question from current tenant standard schedule
- Rent payment question standard schedule
- Move-out coordination standard schedule
- Complaint about another tenant standard schedule
Emergency triggers your AI watches for
If a caller mentions any of these, the call escalates to you immediately — no schedule, no AI hold, no voicemail.
- leak
- flooding
- no heat
- no AC
- lockout
- broken lock
- tenant emergency
- fire
- gas smell
- sewage backup
- no water
Sample exchanges
Real example responses your AI is trained on for property manager calls.
What your AI captures on every call
- Their name (don't ask for callback number -- caller ID handles it; do the last-four confirm)
- Property address and unit number
- Caller type -- current tenant, prospective tenant, owner, vendor
- For maintenance: what is wrong, when did it start, anyone in immediate danger
- For owner inquiry: how many properties, location, current management situation
- For prospective tenant: which property, move-in timeline, # of occupants
- For lease/rent question: nature of question (don't collect SSN over the phone)
- Lease end date if known
Trust signals it weaves in naturally
Not recited like a script — referenced when relevant.
- Licensed property manager
- Insured
- Tenant screening (background, credit, eviction)
- 24/7 maintenance coordination
- Online owner portal and monthly statements
What your AI never does
- Never books or schedules appointments — gathers info + timing only
- Never says "free estimate" or "free quote"
- Never asks for your caller's email
- Never claims to be human (deflects with humor)
- Confirms the callback by last-four digits — doesn't ask for a number it already has
Related professions
VettedCalls covers 56 trades — these are the closest fits if you wear more than one hat.