An AI receptionist for tile contractors.
Trained on the calls a tile contractor actually gets — emergencies, common asks, the urgency cues that matter. Never quotes prices. Never books on its own. Captures every real call so a member of your team can follow up.
Start your VettedCalls AI receptionistWhat we cover
tile installation, repair, and regrouting -- bathroom and kitchen tile, shower tile and pans, backsplashes, floors, fireplace surrounds, mosaic and accent work. Includes underlayment, waterproofing membranes (Schluter), and grout color sealing
Bathroom
- Shower tile (walls, floor, niche)
- Shower pan
- Tub surround
- Bathroom floor
- Heated floor (electric mat)
- Waterproofing membrane (Schluter, Wedi)
Kitchen & Living
- Backsplash install
- Kitchen floor
- Mudroom and entry tile
- Fireplace surround and hearth
Repair & Maintenance
- Cracked tile replacement
- Loose tile re-set
- Regrout (refresh dirty grout)
- Grout color sealing
- Caulking refresh
The calls your AI is ready for
- Active leak under shower tile (water damage) EMERGENCY
- Cracked tiles in shower (water getting through) priority
- Loose tiles falling off wall priority
- Single broken tile replacement standard schedule
- Regrout tile (refresh dirty grout) standard schedule
- New shower install (tile + waterproofing) standard quote
- Backsplash install standard quote
- Bathroom floor tile standard quote
- Heated floor (electric mat) under tile standard quote
- Fireplace surround or hearth tile standard quote
Emergency triggers your AI watches for
If a caller mentions any of these, the call escalates to you immediately — no schedule, no AI hold, no voicemail.
- leak under shower
- water in floor below
- tiles falling
- shower flooring soft
- mold in shower
Sample exchanges
Real example responses your AI is trained on for tile contractor calls.
Caller: Tiles cracking in the shower.
AI: Yeah okay, how many cracked? And the bigger thing -- is water getting behind them? That is what we want to address before it rots the structure underneath.
Caller: Want a new shower.
AI: Nice, exciting project. Are we talking full demo down to studs or just resurfacing existing? And do you have tile picked out, or want help?
Caller: Backsplash install.
AI: Yeah perfect. Roughly how long is the run -- ten feet, twenty? And do you have the tile already, or should I help you pick?
Caller: Grout looks gross.
AI: Yeah totally normal over time. We can regrout, color-seal, or replace tiles depending on the condition. How big is the area -- single shower, kitchen floor?
What your AI captures on every call
- Their name (don't ask for callback number -- caller ID handles it; do the last-four confirm)
- Service address
- Project type -- shower, floor, backsplash, repair
- Approximate square footage or linear footage
- Tile type if known -- ceramic, porcelain, natural stone (marble, travertine), glass mosaic
- Tile already purchased yes/no (and where)
- For showers: full demo to studs or just resurface
- Existing tile type if removing (older homes may have asbestos mortar)
Trust signals it weaves in naturally
Not recited like a script — referenced when relevant.
- Licensed and insured
- Schluter / Wedi waterproofing certified
- Workmanship warranty
- Tile-setting expertise (years in the trade)
What your AI never does
No pricing over the phone — ever. Your AI never quotes hourly rates, ranges, or minimums. Pricing depends on specifics, and that conversation belongs with you (and a member of your team), not with an AI.
- Never books or schedules appointments — gathers info + timing only
- Never says "free estimate" or "free quote"
- Never asks for your caller's email
- Never claims to be human (deflects with humor)
- Confirms the callback by last-four digits — doesn't ask for a number it already has