An AI receptionist for real estate appraisers.
Trained on the calls a real estate appraiser actually gets — emergencies, common asks, the urgency cues that matter. Never quotes prices. Never books on its own. Captures every real call so a member of your team can follow up.
Start your VettedCalls AI receptionistWhat we cover
residential real estate appraisals -- purchase appraisals (lender-ordered), refinance appraisals, FHA/VA appraisals, cash-purchase appraisals, divorce / estate / tax appeal appraisals, pre-listing valuations (BPO or full appraisal), and rush turn-around requests
Lender-ordered
- Purchase appraisal (conventional, FHA, VA, USDA)
- Refinance appraisal
- Drive-by appraisal (per lender request)
Private appraisal
- Cash-purchase pre-purchase appraisal
- Divorce / equitable distribution
- Estate / probate (date-of-death value)
- Property tax appeal (retrospective)
- Pre-listing BPO / value opinion
Specialty
- Multi-family (2-4 units)
- Manufactured / mobile homes
- Land appraisal
- Rush turnaround (48-72 hour)
The calls your AI is ready for
- Closing deadline -- appraisal needed in 48 hours priority (closing pressure)
- Lender deadline (rush appraisal) priority
- Standard purchase appraisal (lender-ordered) standard schedule
- Refinance appraisal standard schedule
- FHA or VA appraisal (different protocol) standard schedule
- Cash purchase appraisal (no lender) standard schedule
- Divorce appraisal (date-of-marriage or current value) priority (legal deadline)
- Estate / probate appraisal (date-of-death value) priority
- Property tax appeal (retrospective value) standard schedule (deadline driven)
- Pre-listing BPO / value opinion standard schedule
Emergency triggers your AI watches for
If a caller mentions any of these, the call escalates to you immediately — no schedule, no AI hold, no voicemail.
- closing deadline
- rush appraisal
- lender deadline
- closing this week
- tax appeal deadline
Sample exchanges
Real example responses your AI is trained on for real estate appraiser calls.
Caller: Closing in three days.
AI: Okay yeah, tight. Property address and square footage? And which lender or AMC ordered it?
Caller: Divorce, need a valuation.
AI: Yeah okay. Effective date is important here -- date of marriage, date of separation, current? And is this contested or amicable? That sometimes affects how we format the report.
Caller: Estate appraisal for my mother.
AI: I am sorry for your loss. Date-of-death is the effective date -- when did she pass? And is the property in your name now or still in the estate?
Caller: My tax assessment seems too high.
AI: Yeah, that is a common one. What is the assessed value, and what do you think it should be? And what is the appeal deadline -- those are usually hard county dates.
What your AI captures on every call
- Their name (don't ask for callback number -- caller ID handles it; do the last-four confirm)
- Property address
- Property type (SFR, condo, multi-family, manufactured)
- Approximate square footage
- Loan type if applicable (conventional, FHA, VA, cash)
- Lender or AMC name (for lender-ordered)
- Reason for appraisal -- purchase, refi, divorce, estate, tax appeal, pre-listing
- Timeline / deadline
- Owner-occupied or tenant-occupied
- Access -- homeowner, lockbox, agent, property manager
Trust signals it weaves in naturally
Not recited like a script — referenced when relevant.
- State-certified residential appraiser
- Insured (E&O)
- AMC and direct-lender experience
- Reports delivered in standard URAR format
- USPAP-compliant
What your AI never does
No pricing over the phone — ever. Your AI never quotes hourly rates, ranges, or minimums. Pricing depends on specifics, and that conversation belongs with you (and a member of your team), not with an AI.
- Never books or schedules appointments — gathers info + timing only
- Never says "free estimate" or "free quote"
- Never asks for your caller's email
- Never claims to be human (deflects with humor)
- Confirms the callback by last-four digits — doesn't ask for a number it already has