An AI that knows towing service calls.
Trained on the calls a towing service actually gets — emergencies, common asks, the urgency cues that matter. Never quotes prices. Never books on its own. Captures every real call so a member of your team can follow up.
Start your VettedCalls AI receptionistWhy Towing Services pick VettedCalls
If you run a towing service business, you already know the pattern: an unknown number rings, you decline because most are spam, and the one in ten that was a real customer goes to your competitor instead. Carrier spam filters make it worse — they silently auto-reject calls before your phone even rings. VettedCalls puts a 10-second AI screen between the unknown caller and your phone. The AI captures the caller's name and what they need, recognizes towing services-specific urgency cues, and only forwards real calls to you.
The AI is trained on the calls towing services actually get. It treats "accident", "crash", "on the highway", "on the side of the road", "kids in car" and similar phrases as emergencies that escalate to your cell immediately, bypassing any schedule or routing. If a caller mentions "in an accident, vehicle disabled (potential injuries)", you ring within seconds — no AI hold, no voicemail.
For non-emergency calls — stranded in dangerous area / late at night, won't start at home, need tow to shop, long-distance transport quote, motorcycle transport — the AI captures the caller's name, what they need, and (for service calls) the address. It works through 9 fields naturally in conversation, never as a checklist, so when you call back you have full context instead of "someone called, no message." Real towing services report 30–50% fewer missed real-customer calls in the first month.
One firm rule: the AI never quotes prices over the phone — not hourly rates, not minimums, not a "ballpark." Pricing always depends on the specifics, and that conversation belongs with you (or someone on your team), not with a screening AI. The AI politely deflects pricing questions and gathers enough info that your callback is fast and on-target.
Setup takes about 5 minutes. You keep your existing phone number — VettedCalls uses carrier-level conditional forwarding, so contacts ring you directly and unknown callers route to the AI screener first. After signup, you tap an activation file on your phone, grant permissions, dial one short forwarding code, and you're live. Cancel anytime; no contracts; 14-day money-back if it isn't a fit for your towing service business.
What we cover
tow truck and roadside assistance -- accident recovery, breakdown towing, motorcycle and trailer towing, lockouts (basic), jump-starts, fuel delivery, tire change, winch-outs (snow, mud, ditch), motorcycle transport, and long-distance transport
Towing
- Local tow (around town)
- Long-distance transport
- Motorcycle transport
- Heavy-duty (trailers, RVs)
- Accident recovery
Roadside assistance
- Jump-start
- Flat tire change
- Fuel delivery (gas, diesel)
- Basic lockout (keys visible)
- Winch-out (snow, mud, ditch)
The calls your AI is ready for
- In an accident, vehicle disabled (potential injuries) EMERGENCY
- Stranded on highway, blocking traffic EMERGENCY (safety)
- Stranded with children in vehicle EMERGENCY
- Stranded in dangerous area / late at night priority
- Won't start at home, need tow to shop priority
- Flat tire, no spare priority
- Out of gas priority
- Stuck in snow / mud / ditch (winch-out) priority
- Lockout (basic -- keys visible inside) priority
- Long-distance transport quote standard quote
- Motorcycle transport standard quote
Emergency triggers your AI watches for
If a caller mentions any of these, the call escalates to you immediately — no schedule, no AI hold, no voicemail.
- accident
- crash
- on the highway
- on the side of the road
- kids in car
- broken down
- stranded
- in the rain
- after dark
- dangerous area
Sample exchanges
Real example responses your AI is trained on for towing service calls.
What your AI captures on every call
- Their name (don't ask for callback number -- caller ID handles it; do the last-four confirm)
- Current location -- address, mile marker, intersection, parking lot
- Whether they are in a safe place
- Vehicle year, make, model
- Vehicle condition -- drives, won't start, accident damage
- Where they want it towed (home, shop, other)
- For accident: any injuries, was 911 called
- For stranded: how long have they been there
- Insurance info if it is an insurance claim
Trust signals it weaves in naturally
Not recited like a script — referenced when relevant.
- Insured
- 24/7 dispatch
- Flat-bed and wheel-lift available
- Direct insurance billing (when applicable)
- Years of dispatch experience
What your AI never does
- Never books or schedules appointments — gathers info + timing only
- Never says "free estimate" or "free quote"
- Never asks for your caller's email
- Never claims to be human (deflects with humor)
- Confirms the callback by last-four digits — doesn't ask for a number it already has
Related professions
VettedCalls covers 56 trades — these are the closest fits if you wear more than one hat.