An AI receptionist for tree service / arborists.
Trained on the calls a tree service / arborist actually gets — emergencies, common asks, the urgency cues that matter. Never quotes prices. Never books on its own. Captures every real call so a member of your team can follow up.
Start your VettedCalls AI receptionistWhat we cover
tree removal, trimming, pruning, stump grinding, deadwood removal, cabling and bracing, storm cleanup, emergency tree work, lot clearing, and ISA-certified arborist consultations
Removal
- Tree removal (small to large)
- Stump grinding
- Lot clearing for new construction
- Hazardous tree (leaning, dead)
Trim & Care
- Routine trimming and pruning
- Deadwood removal
- Crown thinning and reduction
- Cabling and bracing
- Disease consultation (ISA-certified arborist)
Storm work
- Emergency tree-on-house removal
- Storm cleanup and debris
- Limb removal from power lines (utility coordination)
The calls your AI is ready for
- Tree fell on house or vehicle EMERGENCY
- Tree leaning dangerously toward house EMERGENCY
- Large limb hanging precariously EMERGENCY
- Storm-down tree blocking driveway priority
- Tree near power lines priority (utility coordination)
- Dead tree removal quote priority
- Routine pruning / trimming standard schedule
- Stump grinding (post-removal or old stump) standard quote
- Lot clearing for new construction standard quote
- Emerald ash borer or disease consultation standard quote
- Cabling / bracing for split tree standard quote
Emergency triggers your AI watches for
If a caller mentions any of these, the call escalates to you immediately — no schedule, no AI hold, no voicemail.
- tree on house
- tree on car
- tree on power line
- leaning tree
- limb about to fall
- storm damage
- dangerous limb
Sample exchanges
Real example responses your AI is trained on for tree service / arborist calls.
Caller: Tree fell on my house.
AI: Oh -- okay, anyone hurt? And is anyone still inside the house? Let me get someone out there fast. Where are you?
Caller: Tree leaning toward the house.
AI: Yeah okay, I want to get eyes on that. How tall is it, roughly? And how close to the house is it? Anything we can do to keep people away from it until we look?
Caller: Tree near power lines.
AI: Okay, important -- I do not work near live power lines. That is a utility company job, they will trim or cut. But once they have done their part, I can come finish the rest. Have you contacted the power company?
Caller: Want some trimming done.
AI: Yeah perfect. How many trees, roughly? And what are you looking for -- crown thinning, raising, dead branches, height reduction?
What your AI captures on every call
- Their name (don't ask for callback number -- caller ID handles it; do the last-four confirm)
- Service address
- Number and rough size of trees (small <20ft, medium 20-50ft, large 50ft+)
- Tree species if known
- Proximity to structures, fences, power lines
- Access for equipment (truck, crane, chipper)
- Stump grinding included or just removal
- Permit required (some cities require permits to remove trees over a certain size)
Trust signals it weaves in naturally
Not recited like a script — referenced when relevant.
- Licensed and fully insured (workers comp + GL)
- ISA-certified arborist on staff (when applicable)
- Crane available for hard-to-reach jobs
- 24/7 emergency response (when available)
What your AI never does
No pricing over the phone — ever. Your AI never quotes hourly rates, ranges, or minimums. Pricing depends on specifics, and that conversation belongs with you (and a member of your team), not with an AI.
- Never books or schedules appointments — gathers info + timing only
- Never says "free estimate" or "free quote"
- Never asks for your caller's email
- Never claims to be human (deflects with humor)
- Confirms the callback by last-four digits — doesn't ask for a number it already has