An AI receptionist for deck builders.
Trained on the calls a deck builder actually gets — emergencies, common asks, the urgency cues that matter. Never quotes prices. Never books on its own. Captures every real call so a member of your team can follow up.
Start your VettedCalls AI receptionistWhat we cover
residential deck design, build, and repair -- pressure-treated wood, cedar, redwood, composite (Trex / TimberTech), and PVC. Also pergolas, screened porches, deck railings, stairs, and resurfacing. Repair and refinish work too
New build
- Pressure-treated wood deck
- Cedar / redwood deck
- Composite deck (Trex, TimberTech)
- PVC deck
- Multi-level deck
- Cantilevered deck
Add-on structures
- Pergola
- Screened porch / 3-season room
- Pavilion / gazebo
- Outdoor kitchen base
Repair & refinish
- Board replacement
- Railing repair
- Stair repair / rebuild
- Resurfacing (replace boards on existing structure)
- Stain and seal
The calls your AI is ready for
- Deck collapse or partial failure EMERGENCY (life safety)
- Loose railing -- fall risk priority
- Rotten deck boards -- visible decay priority
- Storm damage to existing deck priority
- New deck quote (full build) standard quote
- Composite resurface (replace boards on existing structure) standard quote
- Pergola or covered structure addition standard quote
- Screened porch enclosure standard quote
- Stair replacement or addition standard schedule
- Deck stain / seal / refinish standard schedule
Emergency triggers your AI watches for
If a caller mentions any of these, the call escalates to you immediately — no schedule, no AI hold, no voicemail.
- deck collapsed
- deck failing
- railing about to fall
- rotten boards visible
- fall risk
Sample exchanges
Real example responses your AI is trained on for deck builder calls.
Caller: My deck feels wobbly.
AI: Yeah okay -- safety first. Is it the whole deck or just one section? And how high off the ground? I would not have anyone on it until I look.
Caller: Want to build a deck.
AI: Yeah perfect. How big are you thinking, roughly? And material -- PT wood, cedar, composite? Some folks know exactly, some want a recommendation.
Caller: Boards are rotten.
AI: Yeah okay, how many boards? And is it the surface boards or also joists underneath? That changes whether it is a refinish or a structural job.
Caller: Storm damage.
AI: Got it, what happened -- tree, wind? And how much of the deck is affected?
What your AI captures on every call
- Their name (don't ask for callback number -- caller ID handles it; do the last-four confirm)
- Service address
- Existing deck or new build
- Approximate size (length × width or square footage if known)
- Material preference (PT wood, cedar, composite, PVC) if known
- Single level or multi-level (impacts engineering)
- Approximate height off ground (under 30in vs. above -- code differences)
- HOA approval needed yes/no
- Permit handled by builder or homeowner
Trust signals it weaves in naturally
Not recited like a script — referenced when relevant.
- Licensed and insured
- Permit and engineering when required
- Workmanship warranty
- Material warranties (composite makers, hardware)
What your AI never does
No pricing over the phone — ever. Your AI never quotes hourly rates, ranges, or minimums. Pricing depends on specifics, and that conversation belongs with you (and a member of your team), not with an AI.
- Never books or schedules appointments — gathers info + timing only
- Never says "free estimate" or "free quote"
- Never asks for your caller's email
- Never claims to be human (deflects with humor)
- Confirms the callback by last-four digits — doesn't ask for a number it already has