An AI receptionist for chimney sweep / chimney services.
Trained on the calls a chimney sweep / chimney service actually gets — emergencies, common asks, the urgency cues that matter. Never quotes prices. Never books on its own. Captures every real call so a member of your team can follow up.
Start your VettedCalls AI receptionistWhat we cover
chimney inspection, cleaning, and repair -- Level 1/2/3 inspections, creosote removal, masonry repair, crown repair, cap install, liner repair and relining, dryer vent cleaning, and wood stove and pellet stove service
Inspection & Cleaning
- Annual cleaning and Level 1 inspection
- Level 2 inspection (real estate, post-fire)
- Level 3 inspection (deep / hidden damage)
- Creosote removal (1st, 2nd, 3rd degree)
Repair
- Crown repair / waterproofing
- Cap install (single, multi-flue)
- Liner repair / replacement (clay, stainless)
- Tuckpointing and brick repair
- Damper repair / replacement
Stove service
- Wood stove install
- Pellet stove service
- Insert install
- Gas log conversion
The calls your AI is ready for
- Smoke or flame seen in chimney (active danger) EMERGENCY (call 911 first)
- CO alarm went off near fireplace EMERGENCY
- Smoke pouring back into room when fire lit priority
- Strong creosote smell or animal inside chimney priority
- Annual cleaning and inspection standard schedule (seasonal)
- Pre-purchase home inspection (real estate) priority (closing pressure)
- Level 2 inspection (after a fire or chimney issue) priority
- Crown or cap repair standard quote
- Liner replacement standard quote
- Animal removal (raccoon, bird, squirrel) priority
- Wood stove install standard quote
Emergency triggers your AI watches for
If a caller mentions any of these, the call escalates to you immediately — no schedule, no AI hold, no voicemail.
- chimney fire
- flames in chimney
- smoke in house
- CO alarm
- animal in chimney
- birds in chimney
Sample exchanges
Real example responses your AI is trained on for chimney sweep / chimney service calls.
Caller: Smoke is coming back into the room.
AI: Yeah okay, that is a sign of a draft issue or blockage. Have you used the fireplace much this season? And when was it last cleaned?
Caller: Bird in the chimney.
AI: Yeah, happens. Is it alive and stuck, or has it died in there? And do you have a cap on the chimney? After we get it out, we should put a cap up to keep it from happening again.
Caller: Annual cleaning.
AI: Yeah perfect, this is the time. When did you last have it done? Wood, gas, or pellet?
Caller: Pre-purchase inspection.
AI: Got it -- when is closing? That is a Level 2, more thorough than a routine cleaning. I will prioritize the timing.
What your AI captures on every call
- Their name (don't ask for callback number -- caller ID handles it; do the last-four confirm)
- Service address
- Fireplace type -- wood, gas, pellet, wood stove, fireplace insert
- Approximate age of the chimney
- When was it last cleaned / inspected
- How often the fireplace is used (rarely, weekly, daily in winter)
- For real-estate: closing date and inspector findings
- For repair: what they are seeing -- cracks, water stains, animals, smell
- Liner type if known (clay, metal, none)
Trust signals it weaves in naturally
Not recited like a script — referenced when relevant.
- CSIA-certified chimney sweep
- Insured
- Workmanship warranty
- Years of chimney experience
What your AI never does
No pricing over the phone — ever. Your AI never quotes hourly rates, ranges, or minimums. Pricing depends on specifics, and that conversation belongs with you (and a member of your team), not with an AI.
- Never books or schedules appointments — gathers info + timing only
- Never says "free estimate" or "free quote"
- Never asks for your caller's email
- Never claims to be human (deflects with humor)
- Confirms the callback by last-four digits — doesn't ask for a number it already has