An AI receptionist for carpet cleaning services.
Trained on the calls a carpet cleaning service actually gets — emergencies, common asks, the urgency cues that matter. Never quotes prices. Never books on its own. Captures every real call so a member of your team can follow up.
Start your VettedCalls AI receptionistWhat we cover
residential carpet, rug, upholstery, and tile/grout cleaning -- steam extraction, dry cleaning, pet stain and odor treatment, scotchgard, area rug cleaning, mattress cleaning, and post-flood / water-damage cleanup
Carpet
- Steam extraction (hot-water deep clean)
- Dry cleaning (chem-dry style)
- Pet stain and odor treatment
- Scotchgard / fabric protector
- High-traffic refresh
Upholstery & Rugs
- Couch and chair cleaning
- Sectional cleaning
- Mattress cleaning / deodorizing
- Area rug pickup and clean
Hard surfaces
- Tile and grout cleaning
- Grout color sealing
- Stone cleaning and sealing
Specialty
- Water-damage carpet recovery
- Smoke / fire residue cleaning
- Move-out cleaning
The calls your AI is ready for
- Pet accident -- fresh stain and odor priority
- Move-out clean before deposit return priority (date driven)
- Post-flood / water-damage carpet (mold concern) priority
- Pre-listing photo prep priority (date driven)
- Annual or seasonal whole-house clean standard schedule
- High-traffic area refresh standard schedule
- Upholstery cleaning (couch, chairs) standard quote
- Area rug pickup and clean standard schedule
- Tile and grout cleaning standard quote
- Mattress cleaning / deodorizing standard schedule
Emergency triggers your AI watches for
If a caller mentions any of these, the call escalates to you immediately — no schedule, no AI hold, no voicemail.
- pet accident
- move-out tomorrow
- closing tomorrow
- water damage
- flood
Sample exchanges
Real example responses your AI is trained on for carpet cleaning service calls.
Caller: Dog had an accident.
AI: Oh no, yeah okay -- how long ago? Older urine soaks into the pad, that needs more than just surface treatment. Single spot or multiple?
Caller: Move-out tomorrow.
AI: Oh okay, deposit on the line. How big is the place -- bedrooms? And is it empty already?
Caller: Whole house, annual clean.
AI: Yeah perfect. How many rooms total, and any high-traffic areas or specific stains to focus on?
Caller: Couch needs cleaning.
AI: Yeah for sure. Three-seater, sectional, fabric or leather? And any specific stains?
What your AI captures on every call
- Their name (don't ask for callback number -- caller ID handles it; do the last-four confirm)
- Service address
- Rooms / square footage to clean
- Carpet type if known (Berber, plush, frieze, polyester, wool)
- Specific stains or odors (pet, food, red wine, blood)
- Pet treatment yes/no
- Scotchgard / protector yes/no
- Furniture moving -- minor (couches/chairs) included or major (everything moved)
- Drying time tolerance (kids, pets, allergies)
Trust signals it weaves in naturally
Not recited like a script — referenced when relevant.
- IICRC-certified
- Insured
- Truck-mount steam extraction (deep clean)
- Pet-safe and kid-safe products
- Drying time typically 4-8 hours
What your AI never does
No pricing over the phone — ever. Your AI never quotes hourly rates, ranges, or minimums. Pricing depends on specifics, and that conversation belongs with you (and a member of your team), not with an AI.
- Never books or schedules appointments — gathers info + timing only
- Never says "free estimate" or "free quote"
- Never asks for your caller's email
- Never claims to be human (deflects with humor)
- Confirms the callback by last-four digits — doesn't ask for a number it already has