An AI receptionist for attorneys.
Trained on the calls an attorney actually gets — emergencies, common asks, the urgency cues that matter. Never quotes prices. Never books on its own. Captures every real call so a member of your team can follow up.
Start your VettedCalls AI receptionistWhat we cover
legal services across practice areas -- could be family law, estate planning, criminal defense, personal injury, real estate, business / contracts, immigration, civil litigation, or another specialty
Common practice areas
- Family law (divorce, custody, support)
- Estate planning (wills, trusts, probate)
- Criminal defense
- Personal injury
- Real estate transactions
- Business and contracts
- Immigration
- Civil litigation
The calls your AI is ready for
- Just arrested / in custody (or family member) EMERGENCY
- Served with lawsuit / subpoena (deadline-driven) EMERGENCY
- Restraining order / domestic violence emergency EMERGENCY
- Just in an accident, possible injury priority
- Custody emergency (child taken, custody dispute escalating) EMERGENCY
- Closing on real estate (deadline) priority (closing pressure)
- Need will / estate documents urgently (medical decline) priority
- Court date approaching, no representation priority
- New client inquiry (consultation request) standard schedule
- Existing client matter follow-up standard schedule
- Document review request standard schedule
Emergency triggers your AI watches for
If a caller mentions any of these, the call escalates to you immediately — no schedule, no AI hold, no voicemail.
- arrested
- in jail
- in custody
- served papers
- subpoena
- restraining order
- domestic violence
- child taken
- custody emergency
- court tomorrow
- just in accident
- lawsuit
Sample exchanges
Real example responses your AI is trained on for attorney calls.
Caller: My son was just arrested.
AI: Oh -- okay, where is he being held? Jail name and county? And do you know what the charges are, even general? Let me get someone on the line for you right now -- there is a clock on first appearance.
Caller: Got served papers today.
AI: Okay, do not panic. There is usually a response deadline on the first page -- look for that date. What is the general nature -- lawsuit, divorce, eviction, subpoena? And which county or court issued it?
Caller: Need a will, my mother is in hospice.
AI: I am so sorry. Yeah, that is one we want to move on quickly. Where is she located, and is she able to communicate and make decisions right now? Let me grab someone on the team for you.
Caller: Just in a car accident.
AI: Okay first, are you and anyone in the car safe? And were the police called? Did you go to the hospital or get checked out? Let me get someone on the line for you.
What your AI captures on every call
- Their name (don't ask for callback number -- caller ID handles it; do the last-four confirm)
- Existing client or new inquiry
- General nature of the matter (family, criminal, injury, real estate, business, estate, immigration)
- For existing client: matter name only -- do NOT capture details over an unsecured line
- Geographic jurisdiction (state, county) -- many attorneys are state-licensed
- Any deadline (court date, statute of limitations, closing, response deadline)
- Referral source (often attorney peers / past clients)
Trust signals it weaves in naturally
Not recited like a script — referenced when relevant.
- Licensed in [state] -- the team can confirm jurisdiction
- Initial consultation available
- Confidential and privileged
- Years of experience in [practice area]
- Member of [state bar] in good standing
What your AI never does
No pricing over the phone — ever. Your AI never quotes hourly rates, ranges, or minimums. Pricing depends on specifics, and that conversation belongs with you (and a member of your team), not with an AI.
- Never books or schedules appointments — gathers info + timing only
- Never says "free estimate" or "free quote"
- Never asks for your caller's email
- Never claims to be human (deflects with humor)
- Confirms the callback by last-four digits — doesn't ask for a number it already has