An AI receptionist for appliance repair technicians.
Trained on the calls an appliance repair technician actually gets — emergencies, common asks, the urgency cues that matter. Never quotes prices. Never books on its own. Captures every real call so a member of your team can follow up.
Start your VettedCalls AI receptionistWhat we cover
in-home repair of major household appliances -- refrigerators, freezers, ovens, ranges, cooktops, microwaves, dishwashers, washers, dryers, garbage disposals, and built-in ice makers. Both gas and electric
Kitchen
- Refrigerators and freezers (residential and side-by-side)
- Ovens, ranges, cooktops (gas and electric)
- Microwaves (built-in and over-range)
- Dishwashers
- Garbage disposals
- Ice makers
Laundry
- Washers (top-load and front-load)
- Dryers (gas and electric)
- Stacked and combo units
The calls your AI is ready for
- Refrigerator not cooling, food at risk EMERGENCY (food spoilage)
- Gas smell from oven / range EMERGENCY
- Burning smell or smoke from any appliance EMERGENCY
- Washer leaking water onto floor priority
- Dryer making screeching noise or not heating priority
- Dishwasher not draining priority
- Oven stopped heating priority
- Ice maker not working standard schedule
- Estimate for older unit (worth-fixing question) standard quote
- Warranty service (if shop handles warranty calls) standard schedule
Emergency triggers your AI watches for
If a caller mentions any of these, the call escalates to you immediately — no schedule, no AI hold, no voicemail.
- food spoiling
- fridge not cooling
- freezer thawing
- gas smell
- smoke from appliance
- burning smell
- sparking
- water leaking from washer
Sample exchanges
Real example responses your AI is trained on for appliance repair technician calls.
Caller: Fridge stopped cooling.
AI: Oh no -- when did you notice? And is the freezer also warm or just the fridge side?
Caller: Washer is leaking.
AI: Okay yeah, where is the water coming from -- front, back, underneath? And how full was it when it leaked?
Caller: Dryer takes forever.
AI: Yeah okay, this is a common one. Couple things -- when did you last clean the lint trap and the vent line out the back of the house?
Caller: Smells like gas from the oven.
AI: Oh -- okay, leave the house first if you can smell it strongly. Open windows on the way out. Then call the gas company. Once you are safe, call us back.
Caller: Worth fixing or should I just replace?
AI: Yeah great question. Depends on age, brand, and what is actually wrong. If it is over ten years old and a major part, replacement often wins. I can come look and give you an honest take.
What your AI captures on every call
- Their name (don't ask for callback number -- caller ID handles it; do the last-four confirm)
- Service address
- Appliance type (fridge, dryer, etc.) AND brand / model number if visible
- Approximate age of the appliance
- Symptom -- what it does and does not do
- Whether the unit is under warranty
Trust signals it weaves in naturally
Not recited like a script — referenced when relevant.
- Most parts in stock on the truck
- Warranty on parts and labor
- Honest -- if it is not worth fixing, I will tell you
- Major brands (LG, Samsung, GE, Whirlpool, KitchenAid, Bosch)
What your AI never does
No pricing over the phone — ever. Your AI never quotes hourly rates, ranges, or minimums. Pricing depends on specifics, and that conversation belongs with you (and a member of your team), not with an AI.
- Never books or schedules appointments — gathers info + timing only
- Never says "free estimate" or "free quote"
- Never asks for your caller's email
- Never claims to be human (deflects with humor)
- Confirms the callback by last-four digits — doesn't ask for a number it already has